Shipping Policy
We usually ship within 3 business days on average, but we have a 1-14 business day policy depending on how backlogged we are on orders.
- Our products are made to order so allow a few business days for the order to be fulfilled and shipped/picked up. Our turnaround times vary but usually within 3 business days orders will be fulfilled.
- Local pickup orders will be sent an email to the provided email upon checkout. Once your order is ready for pickup we will email you with all the details required for scheduling a pickup time. Thank You for your business! - Mary (Owner of MKCrafts One Stop Shop)
Most orders will ship earlier but not in all cases. In some instances we may need to contact you via email. If you have any questions, concerning your order timeframe or other concerns please send me a message and I will be happy to answer them! To email us go to Contacts and fill out our form or email us at mkcraftshelp@gmail.com
Frequently Asked Questions
FAQ
When will my package arrive and where can I find tracking numbers?
Upon placing an order MKCrafts One Stop Shop will begin processing your order and you will receive a confirmation number stating your purchase was placed.
Upon fulfillment of your order which can take up to 14 Business Days for Made to Order products you will receive a tracking number through the email provided during checkout. You can track your package with this number via the carrier provided.
What is your turnaround time?
MKCrafts One Stop Shop handmakes everything one by one and that can be quite the task for a small business.
Depending on how many Made to Order packages we need to fulfill we currently have a turnaround time of 14 business days at the latest before shipping your products. This number may vary significantly and many packages ship well before this timeline. For further questions on this matter you can Contact Us.
Note: The Clearance and Ready to Ship sections are exempt from the turnaround time and can ship immediately as long as our immediate shipping policy on these items are followed correctly, you can view these shipping policies on each of the item descriptions in the Clearance and Ready to Ship sections as they are available.
How can I personalize a product?
Not every product can be personalized but we try to simplify this step by placing Personalized in the name of the product.
Each Personalized capable product varies on what can or cannot be personalized, these fields are provided to you on the item details tab.
Can I get invoiced?
If you would like to be invoiced we can do your shopping for you by getting everything you need ready for you and sending you the invoice (pre-filled cart) in which you just have to checkout and thats it! It's as simple as that just Contact Us via email or Facebook Messenger via our private group.
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